Privacy Policy

Privacy Policy

This Privacy and Cookie Statement (hereinafter: "Privacy Statement") provides information about the personal data that Our House ("'OH") processes in the context of ordering products on webshop.our-house.com (the "Website").

This Privacy Statement applies to all processing of personal data referred to herein by Our House (hereinafter: “OH, “us” or “we”). Our House is located at 24 Amstelstraat in Amsterdam and registered with the Trade Register under number 81175825.

Our House respects your privacy. We handle the data you share with us with care and process it in accordance with the applicable privacy legislation.

Purposes of processing

We use your data for the following purposes:

• To be able to offer you the Website and make it work;
• For the execution of a purchase agreement, such as the processing of your order, the delivery and invoicing of an ordered product;
• To be able to offer you support via customer service both by telephone and e-mail.

Types of data                      

We use the following information for the purposes stated in this Privacy Statement:

• Name, address, zip code and place of residence;
• Contact details such as a (mobile) telephone number and e-mail address;
• Payment details such as billing address, bank account number and possibly credit card number;
• Data from (analytical) cookies, such as type of device and IP address.

Source of acquisition                                            

We obtain the data by requesting it from you. Provision of the data is necessary for the execution of the purchase agreement that you conclude with us when you order something on the Website

In addition, there is also data that we obtain via cookies and similar techniques, such as the type of device with which you visit our Website. Read more about cookies below.

Save

The personal data you provide to OH will not be kept by OH for longer than necessary. How long this is depends on the purpose for which the data is processed.

Security of your personal data                  

We do our utmost to protect personal data as well as possible. We do this by taking organizational and technical security measures that take into account the state of the art. With this we try to prevent anyone from gaining unauthorized access to the data, modifying it, making it public or causing the data to be lost.

Sharing data

We use third parties to process your data and execute the purchase agreement on our behalf. We oblige these party(ies) to act in the capacity of (sub)processor. This means that we determine the purpose and means for these processing operations and that the processor may only handle your data in accordance with our instructions and our (security) standards. We have recorded these agreements with these (sub) processor(s) in a so-called processing agreement. There is no transfer of data outside the EU.

Personal data will only be provided to supervisory authorities, tax authorities and investigative authorities if OH is legally obliged to do so.

Cookies

The Website uses functional and analytical cookies and similar techniques that can place information on your device and read it from your device. With the help of these cookies we want to improve your user experience on the Website. In addition, thanks to cookies, OH can, for example, see how often the Website is visited by visitors.

The functional and analytical cookies we use have little or no impact on your privacy and we always place them. The legal basis for processing the (personal) data from functional and analytical cookies is the legitimate interest.

We use the following types of cookies and similar techniques on the Website:

Functional cookies

Functional cookies are indispensable for the proper functioning of our Website. Below you will find an overview of the functional cookies we use.

• .our-house.com _gid                   Functional During session       
• .our-house.com _gat                   Functional During session      
• .our-house.com _ga                    Functional 24 months
• .our-house.com Frontend_cid       Functional During session   
• .our-house.com Frontend             Functional During session

Analytical cookies

Analytical cookies are used to collect statistics about the use of our Website. This type of analytical cookies has little or no impact on your privacy. This also includes the privacy-friendly cookies of Google Analytics. This means that your IP address is anonymised, that the data is not used for other Google services and that it is not shared with third parties. We have concluded a processing agreement with Google for this service.

Third party websites references

The Website may contain references and/or links to one or more third-party websites that may also use cookies. OH has no control over the cookies placed on these websites and recommends that you consult the privacy and/or cookie statement of the relevant website for information.

Access, change, block and deletion of your data (rights of the data subject)

You have the right to view, correct, delete or transfer your personal data. You also have the right to restrict and object to the processing. You can also (also) send us your request to exercise your rights via the contact form on the webshop with the subject: 'Execution of the rights of the data subject'. Specify in your request as much as possible which personal data your request refers to, which right you want to exercise and prove that it is also your personal data. We will process your request within one month. If the processing of your request is not successful within one month, for example because the request is very complex, we will inform you within one month of your request about the extension of our response period (by a maximum of two months).

If there are any uncertainties about your request, we can ask you additional questions about this. In that case, we can suspend the execution of your request until we have received your (further) specification. If we cannot (fully) carry out your request for deletion, because, for example, we have a legal obligation to (partially) retain your data, we will inform you about this.

Finally, we would like to point out to you the right to submit a complaint to the Dutch Data Protection Authority.

You can ask questions or complaints in the field of privacy via the contact form on the webshop.

Amendments

We may unilaterally change this Privacy Statement. We therefore recommend that you regularly check this Privacy Statement for changes. If we make major changes, we will notify you.